Customer Area

For more information about our support services see Support. For the downloads area you will need to sign into the site. Please contact support for a user Id and password to access the downloads.

FAQ's Knowledge Base & Tutorials

The FAQ section is a work in progress, if you don't find what you need there please give us a call.

Software Downloads

Latest Information

2010 Calenders

If you need additional calendars please feel free to download and print from our calendar templates below

· 04-01-10 15:34 · Jane Taubman

VAT Rate Changes

1st January 2010

In the New Year the VAT rates will be returning to their previous level of 17.5. Please ensure you change your rates before you invoice week 1. The Ceres/400 software package the VAT rates are held as follows.

The following menu map from the Ceres/400 Master Menu will get you into the VAT rates maintenance.

  • 9 – Application Support
  • 1 – Master File Maintenance
  • 3 – Parameters Maintenance
  • 1 – VAT Rates Maintenance

Within this program you select your option (they are displayed on screen) and which VAT code you wish to work with. In most cases VAT code 1 will be the current 15.0%, although you should double check this before changing it.

Once the VAT rate has been changed another program needs to be stepped through to ensure this new VAT rate is picked up by all programs.

Go into the following menu map, again from the Ceres/400 Master Menu.

  • 1 - Bakery Specific
  • 7 – Controls and Generics
  • 3 – Controls
  • 1 – Bakery Computing Control

Enter your Company/Branch numbers and press enter. Then press F6 six times until you return to the Company/Branch screen. Then press F1 to exit. If at any point in this program you get an error/warning please call us immediately on the number below.

This completes the VAT rate maintenance.

If you require any assistance please do not hesitate to contact the support desk on 0845 4742095.

· 23-12-09 10:21 · Jane Taubman

Christmas Support Hours

Thursday 24th

Office Close 1pm Out of Hours support until 6pm

Friday 25th

No support

Saturday - Monday 26th-28th

Out of Hours Support 10 to 1

Tuesday 29th and Wednesday 30th

Normal Office and Out of Hours times.

Thursday 31st

Office 9am - 1pm Out of hours support until 6pm

Friday - Sunday 1st - 3rd

Out of Hours Support 10 to 1

· 23-12-09 10:15 · Jane Taubman

Bank Statement Reconciliation in Cash Book

Now available : import your electronic bank statement to the Cash book to speed reconciliation.

Currently the following Banks are supported

  • Royal Bank of Scotland (Royline)
  • National Westminster Bank

If your bank is not listed simply contact support to organise provision of a sample bank file and we will add it.

Search
Contact Info
an image
Hawkins Bakery Computer Services
The Bakery
Shepton Beauchamp
Ilminster
Somerset
TA19 0LW
Email: sales@bakerycomputing.com

Phone: +44 1460 240600